Work Smart with White-Rodgers Connect

Take the guesswork out of configuration and diagnostics for hundreds of service calls with the innovative White-Rodgers Connect app and universal heating controls. No more fiddling with dipswitches or counting flashing LEDs to diagnose fault codes. The app is preloaded with OEM default settings to save you time on installation. 

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App Tutorial

White-Rodgers Connect is a revolutionary app that allows a mobile device to communicate with a White-Rodgers control.  With White-Rodgers Connect, configuration and diagnostics are simple and hassle-free.  In fact, configuration can be completed without power applied to the control, which means it can be done from the comfort of the service truck – connecting convenience and install like only White-Rodgers Connect can.

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HVAC installation just got easier

White-Rodgers Connect utilizes Near Field Communication (NFC) technology to connect a compatible mobile device to a compatible White-Rodgers Control. Simply open the app, tap on “Connect to Control”, and place your device’s NFC antenna in contact with the NFC antenna on the White-Rodgers Module.

HVAC installation is now at the touch of your mobile device.

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WRConnect user

Compatibility

  • Android 8 (or newer) or iOS 13 (or newer)
  • Device and control must be NFC compatible. Click here for list of tested devices
    • iPhone 8 and above
    • Most Android devices                         

Connecting to NFC

  • Make sure NFC is turned on in device's settings
  • Remove metal phone cases to connect to NFC
  • Keep the mobile device's NFC antenna in contact with the NFC marking on the White-Rodgers control until the checkmark appears View Video

Convenient Performance

  • App can be used without Wi-Fi or cell service
  • Connects with or without power applied to control
  • No login required

White-Rodgers Connect should only be used by licensed HVAC contractors.

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Apple - NFC

NFC antenna is along top edge on back of Apple devices

Android - NFC

NFC antenna is near the middle on back of Android devices

e-Saver Residential

Copeland e-Saver

Explore HVAC system conversion and replacement options—and save money—with instant access to on-the-go calculations.

App Navigation

Configuration

Quick and simple configuration, even prior to install.

  1. Share - tap to send or save a report of the data currently shown in the app.
  2. Parameter Description - tap arrow to view a description for each parameter.
  3. Parameter Setting - pink text shows current selection for each parameter on the module.
  4. Update Control - once all changes are complete, tap on “Update Control” and place device in contact with the NFC antenna on the White-Rodgers module. Keep device steady until the check mark appears in the app.
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WR Connect - Configuration 2

Status

Receive valuable information about the status of the HVAC system you are servicing.

Data is current up to the last NFC connection made between the app and the control.

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WR Connect - Status

Diagnostics

Review and diagnose fault codes quickly and accurately. 

  1. Error Description / Troubleshooting Tips - tap the information icon next to each fault to view a detailed description of the error and receive troubleshooting tips.
  2. Error History - faults are stored in the error history of your control for up to 14 days. 
  3. Clear Error History - tap "Clear Error History" to clear the controls' fault history. 
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WR Connect - Diagnostics

About

Access quick links to product information and technical help resources.

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WR Connect - About

FAQ

1. Where is the NFC Antenna on my Apple Device?
2. Where is the NFC antenna on my Android device?
3. Where is the NFC Antenna on the White-Rodgers All-Spark Ignition Module?
4. How do I use NFC to connect my device to the All-Spark Ignition Module using White-Rodgers Connect?
5. Why doesn’t White-Rodgers Connect work with iPad Tablets?
6. Do I need to keep my device in contact with the White-Rodgers control at all times while using White-Rodgers Connect?
7. What steps can I take if White-Rodgers Connect fails to connect to my All-Spark Ignition Module?
8. Who is the White-Rodgers Connect App intended for?
9. Can I update an All-Spark Control with parameters read from a different All-Spark control?
10. What can I do if White-Rodgers Connect is not able to connect with a control again after an unsuccessful control update?
11. Should I take my Android device away from the control after my phone vibrates the first time?
12. What version operating system does my Apple iPhone need to use White-Rodgers Connect?
13. What version operating system does my Android device need to use White-Rodgers Connect?
14. Does White-Rodgers Connect require a login, a WiFi Connection or Cellular service to use?
15. What mobile devices does White-Rodgers Connect work with?
16. Does the Auto-Set feature work with all furnace control modules?
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50D50U-843

All-Spark Intermittent Pilot / Direct Spark Ignition Module

The White-Rodgers All-Spark ignition module (50D50U-843) is configurable for both 24V intermittent pilot and direct spark ignition systems. When paired with the White-Rodgers Connect app your job will be easier and faster than ever before.

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